For Our Current Customers
Benefits of our service to residents
For your convenience, the amount due is clearly indicated on your individual monthly, bi-monthly, or quarterly statement.
* Important Information *
If you have missed submitting a payment by the shutoff notice due date, our system will NOT allow you to pay online or through the automated phone system. If this occurs, please contact our customer service department during our normal business hours (800)-788-8287 => option 1 => option 2 => option 3) for balance and payment options. Please make every effort to send the payment several days prior to the due date. Please note, payments are unavailable from 6PM Wednesday to 7AM Thursday
How to pay your bill
*Please note your due date will vary slightly from month to month.
Cashier’s Check, Check ,Credit Card (Visa, MasterCard, Discover) ,Debit Card, Electronic Check, Money Order
Autopay is completed through our online bill payment service, please register/sign into your account to set up autopay.
Autopay is a FREE way to pay your bill. FREE FREE FREE!!!!! Also, autopay is the best way to ensure uninterrupted service.
You will need to create a user name and password if you do not have one. Click on ‘Log In To My Account’ near the top right above to access your account or to register for a new online account CLICK HERE. After you fill out the form in the link, you will be provided with a username and password.
Pay By Phone
Have your account number and 4 digit security code on hand.
For Automated payments
select => option 1 => option 2
To speak with a representative
select => option 1 => option 2 => option 3
Pay By Mail
Please enclose payment along with bill stub to:
(Please write the amount on the bill stub)
*When paying by mail please mail your payment at least 10 days before due date to ensure it is received on time.
Understanding Your Water Bill
Date the bill is issued
Date your current charges are due
If the account is past due, the balance due and due date are reflected here. This balance is due first to prevent shut off.
Current Charges will still be due on current due date.
Past Due balance plus Current Charges equals Total Amount Due.
Payment of this amount will leave account balance at $0.00 until next billing cycle.
If paying after due date, please pay late amount due.
We’re Here to Help
If you have missed submitting a payment by the shutoff notice due date, our system will NOT allow you to pay online or through the automated phone system. If this occurs, please contact our customer service department during our normal business hours (800)-788-8287.
Mon-Thurs 7:15 AM – 5 PM EST