Universal Utilities Services
Customizable Utility Billing and Submetering Services
Accurate and timely utility billing and submetering is the key to maximizing utility cost recovery for multifamily and commercial property managers, and we have the perfect solution. We created a detailed suite of utility billing and submetering services that can be selected individually and then adjusted to address any need or preference. Our property managers pay only for services that they need and enjoy them being provided however they would like them to be provided.
Our founders have the experience to understand that while multifamily properties might seem very similar, their property managers often have very specific preferences on how they manage their communities and especially their billing. Below are a few of our key services.
Key Services
Utility Submeter Sales and Installation
The most accurate way to recover utility costs is by recording actual utility usage with utility submeters. All parties benefit with the use of utility submeters. Residents and tenants have more control of their utility costs and only pay for their own usage. And the property is able to accurately track and recover more of its utility costs.
Today’s utility billing and submetering is much more advanced than the days of meter reading. The systems we install record usage and automatically transmit usage data directly to property management platforms where it can be used for utility billing or syncing with our billing platform.
We can also help property managers who might wish to install or make repairs to their utility submetering systems. We are a Master Meter® distributor and also stock other brands and types of utility submeters and parts.
Customized Water, Electric and Gas Utility Billing
We provide custom tailored utility billing solutions for all main utilities. When you partner with Universal Utilities, we connect our billing platform to your property management software. If you have utility submetering and are collecting utility usage data, we will sync your resident’s usage data and provide utility billing based on usage. If you do not wish to use utility submeters, we are able to provide utility billing using a RUBS formula based on factors defined by you.
We have tailored utility billing solutions for all types of scenarios. We can bill residences based on usage for the utilities that are submetered and bill the same residence based on a RUBS formula for utilities that are not submetered
In addition to utility billing, we can also provide billing for other services and fees such as cable TV, Internet, garage fees and pet fees. And residents can pay their bills via their account online, by phone and of course by mail. For added convenience, residents can set up auto pay and we will automatically draft their payments from their bank account.
Manage Resident and Tenant Billing Online
Our web-based utility billing management platform gives property managers access resident billing from anywhere using any device. Once our billing platform synchronizes with your resident management software, you are able to manage every aspect of your resident’s monthly billing. Start and stop utility charges, manage add or remove charges for other monthly services such as Internet service or garage fees. With Universal Utilities, you’ll have total control of your resident billing.
And if your residents have a question or concern with their utility billing, they can call us! Our experienced billing customer care will take all the calls and assist your residents using your unique billing policies and guidelines.
Benefits
Sub-Metering
- Sub-Meter services -Meters/parts, meter installations, maintenance, billing, and everything in-between
- Cost effective methods to reduce consumption while raising property values
- Environmental and economic benefits for all
- Reduce fluctuating utility bills to maximize & prioritize funds
Commitment to Excellence
- Education- Universal Utilities provides conservation tips and leak detection with conservation strategies
- Accurate reads
- Residents account access 24/7 on-line or via toll free phone number
- Professional customer service representatives available Monday -Thursday, 7:15 am-5:00pm, EST.
- Dedicated representatives for property owners/managers
Our Commitment to You
- We value YOUR feedback
- Dedication to providing excellent service
- Our core principals keep us ahead of the competition
- Utilizing emerging technology to meet next generation business challenges
- We are committed to helping improve your bottom line
- Offering education and empowerment to your staffing
System Technology
- Universal Utilities will meet your properties, goals, and budget
- Customizable metering and billing services meeting any multi-unit property
- Systems and services for any organizational size and structure
- Technology to accommodate your immediate and future needs
Over
25
Years
Leading the way

Core values
We are committed to providing excellent service and quality technology to our customers!