CONTACT

Talk to a person.

No phone tree, no ticket black hole. Pick your door below — owner, resident or current client — and it goes to the team that can actually fix it.

NEW SERVICE
Own or manage a property?
Quotes, site surveys, meters and install-only projects. You'll talk to someone who has specified meters for nearly 30 years.
Request a quote
RESIDENTS
Have a bill from us?
Pay a bill, set up autopay, question a charge or sort out a move-in or move-out. Our team answers residents directly — that's the point.
Resident login
CURRENT CLIENTS
Already a client property?
Remittance, reporting, a meter that needs a tech, or a change at the property. Reach your account contact or the service desk here.
Owner & manager login

Or write to us.

Messages route to a person on the right team. If it's about a
specific bill, include the account number from your
statement — it saves a round trip.
MAILING ADDRESS
Universal Utilities
5251 Fenton Rd
Flint, MI 48507
We reply within one business day.
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