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SERVICES
Four services. One contract. No hand offs.
Most providers stitch together an install subcontractor, a billing platform and a call center. We employ the technicians, run the billing, address resident concerns and collect the payments — which is why exceptions get resolved instead of escalated.
01
Resident billing
Statements, support, state rules
02
Submetering & installation
Survey, spec, retrofit — our crews
03
Repair & maintenance
Maintenance covered, replacement parts billed separately.
04
Collections & remittance
We collect resident payments and remit them to the property
01 · RESIDENT BILLING
Billing your residents never have to call you about.
The recurring heart of the service. Statements are produced to your state's rules and your lease language, and when a resident has a question, they call our support line — not your office.
Opening and closing reads printed on every statement
Move-in and move-out prorated to the day.
Resident portal to log in and view bills and billing history.
Usage history on the bill, so spikes surface before complaints
Resident support line staffed by our team, in the resident's language
Submetered
RUBS
Flat fee
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02 · WATER SUBMETTRING & INSTALLATION
Installed by the people who answer for it later.
No install subcontractors. The crew that surveys your property and sets the meters works for us — in the event there is an issue with a meter in year three, the company that installed it is the company troubleshooting it.
Site survey and meter spec before any quote
Occupied-building and occupied-lot retrofits, the crew will work to minimize the access needed
Remote-read meters with leak and continuous-flow alerts
New construction, retrofit and phased portfolio rollouts
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03 · REPAIR & MAINTAINANCE
A meter that doesn't read doesn't bill. So we keep them reading.
Competitors treat a failed meter as your problem or a change order. Our technicians troubleshoot, repair and replace failed meters as part of the program — it's our revenue on the line too.
Failed-meter troubleshooting, repair and replacement — Maintenance covered, replacement parts billed separately.
Leak and continuous-flow alerts monitored, dispatched to our crews
Meter-test procedure in writing for disputed reads
In-house crews
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04 · COLLECTIONS & REMITTANCE
We don't just print the bills. We collect them.
The step almost nobody in the category offers. Payments, payment plans, permitted notices and delinquency follow-up run through our team, and the funds are remitted to you with reporting your accountants can post.
Online, phone and autopay payment options for residents
Notices and delinquency steps tailored to what your state permits
Funds remitted on schedule, reconciled to unit-level detail
Recovery status visible by unit, lot or tenant in your reporting
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THE PROBLEM
Install to invoice, we've got it covered.
The four services chain into one accountable loop. Exceptions get resolved, not escalated — there's nobody to escalate to but us.
1
Install
Site survey, meter spec and retrofit by our own licensed crews. Occupied buildings, minimal unit access.
2
Read
Remote reads with leak and continuous-flow alerts. Our techs repair and replace failed meters — included, not extra.
3
Bill
Statements built to your state's rules and your lease language. Submetered, RUBS or flat — your call, changeable.
4
Collect
Resident support, disputes and payments handled by our team. We collect the bills and remit the funds to you.
ALREADY BILL IN HOUSE?
Take the hardware and the crews. Keep your billing.
Larger operators with their own billing teams work with us two ways — no billing contract required, and no pressure toward one.
Buy meters direct
The remote-read meters we install in our own programs, spec'd for your properties by people who install them for a living — not a distributor reading a catalog.
Get meter pricing
Let the pros install it for you
A discrete installation project by our in-house technicians: survey, retrofit, commissioning and documentation, handed to your team to read and bill.
Scope an install project
COMMON QUESTIONS
The short version.
Segment-specific questions live on each program page — find your property.
Do we have to take the whole chain?
Yes, you can try us for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.
Are repairs really included?
"Yes, with our Full Service plan. Our technicians will troubleshoot, repair, and replace failed meters as part of the service. For customers not on the Full Service plan, repairs and replacement parts may be billed separately."
What does it cost?
Programs are quoted per property after a site survey. Most owners see the program pay for itself through recovered utility cost — request a quote and we'll show the math for your portfolio.
Tell us about the portfolio. We'll
help you recover your water costs
Thirty minutes with someone who has specified meters for nearly 30
years — not an SDR. We reply within one business day.
years — not an SDR. We reply within one business day.
Submetering, billing and utility
management for mobile home
parks, multifamily, condo and commercial property for nearly 30 years.